Privacy Policy

Our policy
Dig Deep Records takes the privacy of its customers very seriously, and we will only collect information in order to fulfill customer orders, provide information via our e-mail new release lists or seek your feedback regarding our services. We do not sell or share mailing lists or customer information with any other companies or individuals.

This policy sets out the basis on which we collect and process your personal data through your use of our website, and / or signing up for newsletters. By visiting this website (also referred to as “site”) you are accepting and consenting to the practices described in this policy.

The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”).

Information collected
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information to send you information about your account and order, process payments, and set up your account for our store if you have created one.

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy. This policy was last updated on 18th August 2023.

As you browse, cookies may be placed on your computer or device. These cookies are used for the normal functioning of the website. For example, staying logged-in, or letting your computer or device remember products you’ve added to the wishlist or basket.

This information may remain on your computer or device after your internet session finishes and you leave the website, but you can delete them using some browsers, manually or using system utilities. Most internet browsers are pre-set to accept cookies.

The cookies we use on our websites include:
• Session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site; and
• Persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

Most major websites use cookies. Cookies cannot be used by themselves to identify you. We do not share statistical information regarding cookies with third parties.

Embedded content from other websites
Pages on this site may include embedded content (e.g. YouTube videos, Soundcloud and Mixcloud players). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.